Jr. Systems Administrator

Overview

i3 is seeking a Jr. Systems Administrator who will serve as the first line of communication for users, will ensure that end-users have a smooth and efficient experience with technology tools by addressing Tier 0 and 1 desktop support, and will use technical experience, effective communication, and a customer-focused mindset to assist team members via phone, e-mail, virtual, and in-person.

Responsibilities

• Engage with other IT team members to ensure that services meet operations requirements for internal and external clients.
• Collaborate with team members on future direction and opportunities for new technology.
• Build relationships with outside vendors and external customers for IT related products and services.
• Evaluate, implement, and provide support for third-party software systems in a client-server environment.
• Ensure that system performance/state is monitored; analyze and evaluate identified issues, trends, and problem areas; ensure issues are handled appropriately through effective support processes.
• Ensure operational support documentation is complete and accurate.
• Receive and respond to escalated/advanced service requests from customers.
• Comply with standard company policies and procedures.
• Work effectively on team projects, communicating properly and providing status.
• Recognize necessary improvements and make suggestions.

Qualifications

• Associate degree in Computer Information Systems, Information Technology, Computer Science, or a related technical field. Additional experience may substitute for degree.
• 0-3 years of relevant experience.
• CompTIA Security+ CE.
• Secret clearance or the ability to obtain one.
• Knowledge of networking fundamentals.
• Ability to train and mentor other members of the team.
• Knowledge of virtualization fundamentals.
• Ability to remediate and troubleshoot issues.

About i3

i3 is a technically diverse, 100% team member owned business, headquartered in Huntsville, Alabama specializing in missile and aviation systems engineering and logistic services, electronic warfare and electromagnetic effects analysis, UAS system integration and flight operations, full lifecycle C5ISR engineering services, cybersecurity and IT/IA innovative solutions and virtual training, simulation & serious game development and implementation. We have established a broad offering of products and capabilities collectively providing decades of experience supporting the full complement of DoD military services, Missile Defense Agency, National Aeronautics and Space Administration, and a variety of other Government organizations and private industry customers.

Perks of being a team member owner include:

• Long-term financial security
• Higher job satisfaction
• Greater job security
• Personal and professional growth
• Great company culture

Other outstanding benefits:

• Excellent insurance coverage
• 401(k) match
• Generous PTO
• Health and wellness incentives
• Tuition and certification reimbursement
• Countless opportunities to give back to the community through i3 Cares

We work hard. We compete hard. We play hard. Apply now to join us!