Program Manager

Summary

**Position contingent on contract award. Anticipated start of mid-to-late 2025. All information below subject to change based on final contract award and available funding.**

Come join a company that strives for Extraordinary People and Exceptional Performance ! Chenega Enterprise Systems & Solutions, LLC , a Chenega Professional Services ' company, is looking for a Program Manager to lead and coordinate daily operations with a strategic and proactive approach. The ideal candidate will possess exceptional leadership, communication, and organizational skills, with a strong ability to drive initiatives and manage complex programs.

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee's knowledge, critical thinking , innovative solutions for our clients.

Responsibilities

• Serve as the primary point of contact for the Contracting Officer (CO), Contracting Officer's Representative (COR), and agency leadership, ensuring timely , transparent communication and customer satisfaction.

• Provide overall direction and leadership to the project team, overseeing daily operations, deliverables, and compliance with contract requirements, regulatory standards, and agency guidelines.

• Manage the quality control process for all deliverables, ensuring grammatical accuracy, formatting compliance, and adherence to agency standards, templates, and timelines.

• Collaborate with customer and internal stakeholders to plan, execute, and monitor projects and tasks, ensuring alignment with program goals, schedules, costs, and contractual obligations.

• Identify and mitigate risks, resolve project impediments, and drive continuous improvement through data analysis, performance tracking, and process optimization.

• Maintain team performance and accountability by providing guidance, training, and support, ensuring adherence to internal policies, federal standards, and quality expectations for personnel and investigation processes.

• Facilitate meetings, deliver presentations, and provide regular status updates and performance reports to senior leadership and stakeholders.

• Build and maintain strong working relationships with government counterparts to ensure responsiveness to evolving needs and long-term success.

• Oversee daily operations and execution of deliverables, ensuring compliance with regulatory and organizational policies.

• Provide strategic direction, coaching, and oversight to multidisciplinary teams to maintain high levels of performance and accountability.

• Ensure all deliverables are of high quality, grammatically correct, and compliant with customer's formatting and production guidelines.

• Support and enhance the quality, integrity, and compliance of background investigation processes and personnel involved.

• Develop and maintain effective training programs to ensure team members understand their roles, responsibilities, and expectations.

• Monitor compliance, identify potential risks, and proactively implement mitigation strategies to maintain adherence to policies and standards.

• Build and maintain strong, positive relationships with key stakeholders and customers, understanding their needs and aligning services accordingly.

• Plan, execute, and monitor programs and projects to ensure delivery on time, within scope, and within budget.

• Consult with customer's and internal teams to develop and review task plans, deliverables, and cost schedules in accordance with contractual commitments.

• Provide regular status updates, risk assessments, and performance reports to senior leadership and client stakeholders.

• Track progress, manage deadlines, and report program status both weekly and as needed.

• Remove project impediments to enhance team productivity and resolve conflicts.

• Maintain transparency across program processes and ensure clarity on program goals, scope, and deliverables.

• Contribute subject matter expertise to deliverables, in addition to overall team and project oversight.

• Support the development and refinement of client standards, templates, and procedures.

• Develop contingency plans and support continuous process improvement initiatives to enhance program performance and customer satisfaction.

• Facilitate meetings and presentations to ensure all stakeholders are informed of program developments and outcomes.

• O ther duties as assigned.

Qualifications

• Active Top Secret clearance.
• Bachelor's Degree in a related field

• Minimum f ive (5) years' demonstrated experience managing projects of similar size and complexity.

• Project Management Professional ( PMP ) certification or equivalent certification preferred .

• Experience with an Agile project management approach.

• Strong understanding of compliance, risk management, and quality assurance processes.

• Proven experience in program or project management, preferably in a federal contracting environment.

• Ability to report onsite daily to the customer's site in Boyers, PA.

Knowledge, Skills and Abilities:

• Exceptional communication and interpersonal skills, with experience engaging senior-level stakeholders.

• Familiarity with background investigation procedures, regulatory environments, and client-specific guidelines is preferred.

• Demonstrated leadership and team management capabilities, with the ability to drive performance and resolve challenges.

Estimated Salary/Wage

USD $170,000.00/Yr. Up to USD $190,000.00/Yr.