Quality Control Manager

Summary

**Position contingent on contract award. Anticipated start of mid-to-late 2025. All information below subject to change based on final contract award and available funding.**

Come join a company that strives for Extraordinary People and Exceptional Performance ! Chenega Enterprise Systems & Solutions, LLC , a Chenega Professional Services ' company, is looking for a Qualit y Control Manager to lead quality assurance activities and ensure strict adherence to federal standards and contractual obligations. This role plays a critical part in maintaining operational integrity and delivering consistent, compliant, and high-quality outcomes. The ideal candidate will bring strong analytical capabilities, expert-level understanding of federal regulations- particularly those related to background investigations-and exceptional communication skills to work across teams and stakeholders.

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee's knowledge, critical thinking , innovative solutions for our clients.

Responsibilities

• Lead the development, implementation, and continuous improvement of the Quality Control (QC) Plan, ensuring all practices align with federal regulations and contract standards.

• Apply a deep understanding of federal policies and frameworks-such as FIS and OPM guidelines-to guide quality control practices, particularly for background investigations.

• Ensure enterprise-wide compliance with all applicable federal quality standards, contractual obligations, and agency-specific policies.

• Utilize established quality control frameworks (e.g., ISO methodologies) to design and enforce effective inspection, testing, and audit processes.

• Monitor and analyze performance data to identify quality trends, diagnose root causes, and implement corrective and preventative actions.

• Integrate the latest federal policies and procedural updates into existing quality assurance workflows and documentation.

• Produce high-quality reports, metrics, and documentation to communicate quality performance and improvement initiatives to leadership.

• Act as a liaison between internal teams and federal stakeholders to clarify quality expectations and drive a culture of accountability.

• Provide training and guidance to team members to promote awareness and understanding of quality standards and best practices.

• Lead internal audits and participate in external assessments to validate the integrity and consistency of program outputs.

• Other duties as assigned.

Qualifications

• Active Top Secret security clearance .

• Bachelor's degree in a related field or equivalent work experience.

• Minimum of five (5) years of progressive experience in quality control management.

• Six Sigma or Lean Six Sigma certified

• Proven experience in quality control or quality assurance, preferably in a federally regulated or background investigation environment.

• Strong knowledge of federal quality standards and compliance procedures, including FIS and OPM investigation policies.

• Familiarity with ISO standards or similar quality frameworks and tools.

• Ability to report onsite daily to the customer's site in Boyers, PA.

Knowledge, Skills and Abilities:

• Excellent analytical, organizational, and problem-solving skills.

• Ability to interpret complex information and communicate clearly across technical and non-technical audiences.

• Excellent oral and written communication skills .

Estimated Salary/Wage

USD $125,000.00/Yr. Up to USD $145,000.00/Yr.