IT Technical Writing and Documentation - (712)

EPS Corporation is seeking an experienced IT Technical Writer to join our team. This position involves creating and maintaining clear, accurate, and detailed technical documentation for IT systems and processes. The ideal candidate will have a strong understanding of networking concepts, Unix/Linux systems, and IT infrastructure, along with excellent writing and documentation skills.
Key Responsibilities:

• Develop, update, and maintain technical documentation related to IT systems, processes, and procedures.
• Create user manuals, system documentation, installation guides, and troubleshooting documents.
• Collaborate with IT teams to gather technical details and ensure accuracy in documentation.
• Translate complex technical concepts into clear, user-friendly content.
• Assist in the preparation of training materials and technical briefings.
• Ensure documentation is compliant with organizational and security standards.
• Review and edit existing documentation for clarity, accuracy, and completeness.

Requirements
Qualifications:

• Security Clearance: Must possess Secret Security Clearance.
• Certifications:
  • CCNA (Cisco Certified Network Associate) or Network+ Certification
  • ITIL Foundation Certification
• Education:
  • BS in a related field (e.g., Computer Science, Information Technology) OR
  • 5+ years of relevant experience in IT Technical Writing and Documentation.
• Experience:
  • Minimum of 3 years of relevant experience OR
  • 5+ years of relevant experience in IT technical writing and documentation.
  • Strong experience with Unix/Linux systems and command-line tools.

Familiarity with networking concepts and protocols

Desired Skills/Other Considerations
EPS Corporation is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

Type of Security Clearance Required
Secret