Field Service Engineer

Salary Range: $ 100000.00 To 120000.00 (USD) Annually

Infinity’s niche in the aerospace and defense industry is specialized solutions that help bridge the gap between space and ground. This is no small task, and we owe our success to our team who help us fulfill our mission; to match people with their legacies for betterment of the world. There is always a place at Infinity for a motivated, capable individual seeking a career to better the world. We prioritize supporting our team through exceptional benefits, work-life balance, and structured career development. At Infinity, WE ARE MORE – now, come be more with us!

Job Summary

The Field Service Engineer is responsible for the installation, remove and replace, maintenance, troubleshooting, and repair of GPS OCX equipment at the deployed remote sites and operational environments around the globe. This role requires medium-to-advanced technical expertise, independent decision-making, and the ability to develop and implement solutions to complex system failures. This position will travel globally to support maintenance and operations recovery efforts, ensuring optimal performance and reliability of equipment across multiple locations.

Primary Responsibilities

• Perform advanced troubleshooting, diagnostics, and repair of electronic, electrical, mechanical, and information technology systems
• Develop and implement preventative maintenance strategies to improve equipment reliability and longevity
• Analyze equipment performance data and recommend modifications or upgrades to enhance efficiency and recovery
• Coordinate travel planning and execution for 17 remote sites, to include travel to foreign countries
• Exercise independent judgment in assessing system risks, recovery, and corrective actions
• Utilize and redline established maintenance procedures, ensuring compliance with industry standards and program protocols
• Document maintenance procedures, service reports, and technical recommendations
• Act as a primary maintenance advisor to government customers and internal teams while on-site and in planning meetings
• Manage projects related to equipment installation, upgrades, and long-term maintenance strategies
• Coordinate with engineering, logistics, and subject matter expert teams to source replacement parts and implement design improvements
• Ensure compliance with all safety regulations and industry best practices
• Develop and/or determine appropriate maintenance in conjunction with system administrator travel teammate
• Support other operations and maintenance tasks at Schriever Space Force Base (SSFB) when not traveling, as required
• Act as custodian for COMSEC material to safeguard, transport, and utilize at required remote sites
• Other duties as assigned by supervisor

Minimum Qualifications

• Minimum 5 years of experience in electronic systems or hardware troubleshooting, maintenance, and repair. Prior foreign travel highly desired, with ability to obtain passport and visa travel
• Strong knowledge of hardware components and remove and replace maintenance
• Ability to read and interpret technical schematics, procedures, and wiring diagrams
• Experience working independently in field environments with minimal supervision
• Strong problem-solving skills with the ability to follow established procedures
• Ability to travel internationally up to approximately nine times within a calendar year
• Troubleshooting and diagnostic skills for electrical, hardware, and mechanical systems
• Ability to develop and implement preventative maintenance strategies
• Technical writing skills for updating maintenance procedures and travel reports
• Strong analytical skills for assessing equipment performance data
• Excellent verbal and written technical communication skills
• Ability to climb and work at heights (roof tops, antennas on masts or sides of buildings)
• Ability to complete required training, to include heavy lift, climb, Electrostatic Discharge/Foreign Object Damage, Department of State country clearance training, export/import control and IPC-A-620 cable and wire harness assembly
• Security + certification

Preferred Qualifications

• Experience with hardware maintenance and associated tools
• Knowledge of networking and remote diagnostics for equipment troubleshooting
• Familiarity with international travel and work conditions
• Familiarity with quality assurance witness requirements
• Previous experience providing training or mentoring junior technicians

Work Environment/Physical Requirements

• This role requires extensive travel, both domestically and internationally, often to industrial or manufacturing sites
• Work conditions may include exposure to loud machinery, high-voltage equipment, and varying temperatures
• Requires the ability to stand, walk, bend, and lift equipment weighing up to 50 pounds
• May involve working at heights, in confined spaces, or outdoors depending on job assignments
• Personal protective equipment (PPE) may be required based on site-specific safety protocols
• Ability to adapt to different cultural environments and work independently in remote locations

Work Schedule:

• This is a full-time position, typically working 40 hours per week. Greater than 40 hours per week may be required, dependent on operational needs and while on travel. May require occasional travel to Aurora, Colorado, for training, meetings, and/or logistic coordination
• Work at SSFB when not traveling to plan for upcoming travel/maintenance, assist OCX Hardware ground support efforts, and the maintenance team

Education Requirement

Bachelor’s degree in Electrical Engineering, Electronics Engineering, Computer Engineering, or a related field or equivalent combination of experience in lieu of degree

Clearance Requirement

Active Secret

Infinity Benefits

Company Culture. Infinity firmly believes that our success is due to the happiness and personal satisfaction of our employees.

Health Benefits. Infinity covers 100% of the monthly medical and dental premiums for you and your family.

Rest and Relaxation. Enjoy three weeks of vacation, with the flexibility to use vacation hours in advance before fully accrued.

Health and Wellness. In addition to vacation, we provide 48 hours of sick leave, plus Flex-Spending Account (FSA) options for medical and dependent care.

Prepare for the Future. Our 401(k) plan includes company contributions without requiring matching, along with access to free professional financial planning services.

Education and Professional Training Reimbursement. We invest in our team’s growth with our Education Reimbursement Program, supporting your career advancement.

Profit Sharing Plan. Our employees are key to our success, which is why all eligible team members receive an annual payout through our Profit-Sharing Plan.

And more!

U.S. Citizenship is required.

EOE including disability/vet

To learn more about our company and benefits, please visit: Infinity Careers

Anticipated Close Date: 04/18/25