Software Tester (Applications Systems Analyst III)

MBA Consulting Services, Inc. (MBA CSi) is seeking a detail-oriented and proactive Software Tester to join our team supporting the U.S. Postal Service's Retail Technology Programs within the Engineering department. This position is based at Engineering Headquarters in Merrifield, VA and plays a critical role in ensuring the quality, usability, and performance of IT solutions through all stages of the software development life cycle.

Responsibilities

• Collaborate with cross-departmental stakeholders to gather business requirements and align IT solutions with business needs
• Facilitate change management and training during new process or system implementations
• Perform SIT and UAT testing, communicating results and ensuring deliverables meet functional and business requirements
• Act as a liaison between technical teams and PMO/business customers, managing expectations and project timelines
• Utilize SQL for data analysis to support decision-making
• Document functional requirements using techniques like user stories and process flow diagrams in Visio
• Translate business needs into actionable requirements and manage change requests (CRs)
• Oversee backlog management, sprint planning, and task delegation
• Provide Level 2 support using ServiceNow and maintain version control for technical documents, including API guides and ICDs
• Organize and maintain documentation in SharePoint

Basic Qualifications

• Bachelor's degree (preferably in a related field) with 5+ years of relevant experience
• Proficient in analyzing and documenting functional/system requirements
• Experience developing system test strategies, test plans, and test cases
• Skilled in system testing, debugging, and reproducing reported issues
• Knowledgeable in generating and maintaining SDLC artifacts and ensuring quality standards
• Proficient in requirements traceability documentation and defect tracking/resolution
• Experience with bug tracking systems
• Strong interpersonal and communication skills to gather stakeholder input
• Experience in technical writing, including research and documentation
• Strong writing, communication, and analytical skills
• Ability to obtain and maintain a Public Trust security clearance

Preferred Qualifications

• Familiarity with Section 508-compliant UI design

MBA Consulting Services, Inc. (MBA CSi) is a federal government IT systems integrator committed to delivering solutions that solve mission challenges with agility, experience, and innovation. As a mission-focused integrator, we provide a comprehensive range of information technology, engineering, professional services, and facilities management solutions. We have proven expertise in delivering custom data analytics, digital services, systems engineering, human factor engineering, and infrastructure solutions.

MBA CSi is headquartered in Chantilly, Virginia, has more than 350 employees, and is in 46 locations worldwide. With proven leadership and a 20-year heritage, our reputation has been forged by acquiring and developing the best talent in a values-driven culture of integrity, respect, and quality solutions.

"MBA CSi is an Equal Opportunity, Affirmative Action Employer. Women, Minorities, Veterans, and individuals with disabilities are encouraged to apply."

EOE - Minority/ Female/ Veteran/ Disabled

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