VOIP/SBC Engineer

Responsibilities:

· Leverage your technical background to understand the customer’s goals and identify the best integration solution for their needs

· Perform customer (end user) system integration by following instructions and executing processes

· Test and troubleshoot configurations to confirm successful integration

· Communicate with customers during integration and post-integration including responding to emails, facilitating meetings or phone conversations, participating in solving technical problems

· Author/update documentation

· Identify configuration errors and check appropriate log files to debug issues

· SBC NMS EMS Protect/Analytics PKI Certificate management


Core Qualifications:

· 12+ years in VoIP/SIP/SBC engineering, network engineering, or telecom infrastructure

· Strong problem-solving and analytical skills for troubleshooting SIP, VoIP, and upgrade and integration issues

· Experience working in enterprise VoIP environments provisioning and maintaining the change management of routes

· Ability to write technical documentation, design network diagrams, and train teams

· Configuring Active/Standby SBC clusters, load balancing, and failover

· Knowledge of geo-redundancy, SIP trunk failover strategies

· Troubleshooting packet loss, jitter, and latency issues using Wireshark or packet analyzers

· Strong knowledge of IP networking, QoS, VLANs, BGP, OSPF, and DNS.

· Excellent communication skills (written and verbal)

· Detail-oriented

· Expertise with Ribbon SBCs and element and network management system product

· Telephony Routing and Translations skills

· Experience working with Virtual Machine cloud platforms

· Working knowledge of Linux/UNIX/VMware ESXi vSphere

· Knowledge of IP networking, basic IP routing, firewalls, Switches and Security


Preferred Qualifications:

· Experience with Oracle SBCs and element and network management systems

· Knowledge of Sonus carrier grade products is considered as significant advantage


Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)
Because an active or interim DoD clearance is required, U.S. Citizenship is required.