Apr 11
Public Trust
Early Career (2+ yrs experience)
Unspecified
No Traveling
IT - Support
Capitol Heights, MD (On-Site/Office)
Position Description: This Systems Administrator position is responsible for managing, maintaining, and supporting IT infrastructure and systems for a document scanning operation. This role ensures the stability, integrity, and efficient operation of the information systems that support core organizational functions.
Responsibilities:
-System Maintenance: Install, configure, and maintain operating systems, software, and hardware for laptops and servers.
-System Management: Monitor and manage database infrastructure including servers and network storage. Monitor system health, performance, and capacity
-Network Management: Monitor and manage network infrastructure, including routers, switches, and firewalls.
-Security: Implement and maintain security measures to protect data and systems from unauthorized access and cyber threats. Perform audits in accordance with SES ISO27001 standards.
-Scanner Maintenance: Assistwithjoggers, database maintenance, clearing jams, and coordinating vendor support
-Troubleshooting: Diagnose and resolve hardware, software, and network issues in a timely manner.
-Backup and Recovery: Develop and manage backup and recovery plans to ensure data integrity and availability.
-User Support: Provide technical support and training to end-users, addressing their IT-related needs and issues.
-Documentation: Log and close all technical incidents. Maintain detailed documentation of system configurations, procedures, and changes.
-Testing: Perform manual testing and evaluation of changes. Write system defects. Write SQL queries to support operations.
Requirements
Years of Experience: 3+ years of experience
Education Requirements: Bachelors degree or equivalent
Required Skills:
-Must have active IRS clearance
-Able to maintain confidential information.
-Successfully pass and maintain acceptable background checks and security clearances
-Proven systems administration experience.
-Field experiences supporting end-users with infrastructure and peripherals (Servers, Laptops, Scanners, Barcode Readers, Printers).
-Experience with Microsoft Intune and Entra ID.
-Experience performing relational database server maintenance, performing queries, and quiescing workloads, preferably using Microsoft SQL Server.
-Using PowerShell, loading modules, and generating basic reports
-Experience with C# a plus, but not required
Responsibilities:
-System Maintenance: Install, configure, and maintain operating systems, software, and hardware for laptops and servers.
-System Management: Monitor and manage database infrastructure including servers and network storage. Monitor system health, performance, and capacity
-Network Management: Monitor and manage network infrastructure, including routers, switches, and firewalls.
-Security: Implement and maintain security measures to protect data and systems from unauthorized access and cyber threats. Perform audits in accordance with SES ISO27001 standards.
-Scanner Maintenance: Assistwithjoggers, database maintenance, clearing jams, and coordinating vendor support
-Troubleshooting: Diagnose and resolve hardware, software, and network issues in a timely manner.
-Backup and Recovery: Develop and manage backup and recovery plans to ensure data integrity and availability.
-User Support: Provide technical support and training to end-users, addressing their IT-related needs and issues.
-Documentation: Log and close all technical incidents. Maintain detailed documentation of system configurations, procedures, and changes.
-Testing: Perform manual testing and evaluation of changes. Write system defects. Write SQL queries to support operations.
Requirements
Years of Experience: 3+ years of experience
Education Requirements: Bachelors degree or equivalent
Required Skills:
-Must have active IRS clearance
-Able to maintain confidential information.
-Successfully pass and maintain acceptable background checks and security clearances
-Proven systems administration experience.
-Field experiences supporting end-users with infrastructure and peripherals (Servers, Laptops, Scanners, Barcode Readers, Printers).
-Experience with Microsoft Intune and Entra ID.
-Experience performing relational database server maintenance, performing queries, and quiescing workloads, preferably using Microsoft SQL Server.
-Using PowerShell, loading modules, and generating basic reports
-Experience with C# a plus, but not required
group id: 90678282
