SCITLS Workflow Coordinator

Seize your opportunity to make a personal impact as a Workflow Coordinator supporting USSTRATCOM. GDIT is your place to make meaningful contributions to challenging projects, build your skills, and grow a rewarding career.

At GDIT, people are our differentiator. As a Workflow Coordinator supporting USSTRATCOM in Offutt AFB, you will help ensure today is safe and tomorrow is smarter.

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

HOW WORK FLOW COORDINATOR WILL MAKE AN IMPACT

• Coordinates work of field services and desktop support teams.
• Schedules appointments with USSTRATCOM's users.
• Escalates issues to Desktop Computing/End User Services Manager as appropriate.
• Monitors the performance of tasks and oversees activities related to user support requests through all channels ensuring timely acknowledgement and closure.

WHAT YOU'LL NEED TO SUCCEED:

• Education: Bachelor of Arts/Bachelor of Science
• Required Experience: 5+ years of related experience
• Security Clearance Level: Must be willing to Obtain Top Secret with SCI eligibility
• Required Certification: Security+ or GSEC or GFACT
• Required Certification: Ability to Obtain ITIL 4 Foundation - ITSM Certification within the first 9 months
• Location: Offutt AFB, NE

**Relocation may be available

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

#SCITLS

Work Requirements