Job Details

Systems Engineer - IT Operations Tools




National Harbor, MD 20745


Job Description

CACI is looking for a Systems Engineer to support the implementation and management of IT operations, enterprise monitoring and orchestration products in a large enterprise IT environment. The successful candidate will be responsible for recommending products and services that will enhance our end-user and service desk operations before leading and assisting with their implementation in accordance with customer policies.

Position Description

  • Conducts research on enterprise IT operations, enterprise monitoring and orchestration products
  • Participates in refining existing functional requirements for relevant products
  • Plans, analyses, implements and supports new or enhanced enterprise tools, capabilities and services
  • Coordinates internal resources and third parties/vendors for the execution of projects
  • Supports the transition process of production tools to operations teams
  • Create and maintain comprehensive project documentation
  • Utilize scripts to increase productivity and implement automation for repetitive tasks in operations

Required Skills/Certifications:

  • Able to obtain DHS Entry on Duty (EOD)
  • Typically requires a bachelor's degree and at least 7 years of relevant experience with implementation and management of enterprise IT network/systems monitoring tools and supporting technologies
  • Proven experience supporting core infrastructure systems to include Active Directory, virtualization, storage and cloud service environments
  • Proven experience with the implementation of IT operations, enterprise monitoring and orchestration tools (e.g. CA eHealth/Spectrum, Solarwinds, Splunk, ServiceNow Orchestration, iDashboard)
  • Some scripting ability with any of the following: powershell, shell, ruby, python, javascript
  • Strong analytical diagnostic and problem solving skills
  • Understanding of ITIL service delivery concepts
  • Working knowledge of Win10, Airwatch, ServiceNow and Office 365; creating, updating and closing tickets

Desired Skills/Certifications:

  • Experience in a technical or leadership role in IT service delivery is a plus
  • Knowledge of DHS Systems Engineering Lifecycle
  • Experience configuring systems to meet requires NIST SP 800-53 security controls

Job Location



CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

Post Date:
Minimum Clearance:
Job Category:
IT - Software
Unspecified annual salary
Unspecified hourly wage
Group ID: