Job Details

Senior Systems Administrator


Lockheed Martin


Hanover, MD 21076

Provide support for 24x7 mission help desk monitoring and troubleshooting deployed tactical systems. Interface with customers and respond to requests for information regarding mission status.

The selected candidate:
• Provides support for the dispatched system and hardware problems and remain involved in the resolution process.
• Provides in-depth experience in troubleshooting IT systems.
• Configures and manages UNIX and Windows operating systems and installs/loads OS software.
• Provides detailed analysis and feedback to management and internal customers for escalated tickets.
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
• Provides support for escalation and communication of status to management and internal customers.
• Optimizes system operations and resource utilization, and performs system capacity analysis.
• Provides support for implementation, troubleshooting, and maintenance of IT systems.
• Manages the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.

Basic Qualifications
• Ten (10) years engineering experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor's degree.
• Commands experience
• Applicant must be willing to work a rotating shift (4 weeks / 6:00 AM – 6:00 PM then 4 weeks 6:00 PM to 6:00 AM)

Desired skills
• Familiarity with installing, configuring, tuning, and troubleshooting common GOTS and COTS software.
• Basic understanding of Linux (will train on Linux) and Windows system administration
• Fundamental understanding of computer networks and be able to identify, troubleshoot, and document network connectivity and performance issues.
• Excellent verbal and written communication skills
• Ability to adapt to a dynamic work environment
• Self-starter and able to work with a shift team

Company Description

As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.

Join us at Lockheed Martin, where we’re engineering a better tomorrow.
Post Date:
Minimum Clearance:
No Traveling
Minimum Experience Required:
10+ yrs experience
Job Category:
IT - Support
Group ID: