ROLE AND RESPONSIBILITIES
Provide support for coordinating, developing, and delivering computer-related training to the user community. Provide second level support and coordinate training with help desks. Provide standards, services, and guidance on IT related training programs that are designed to enable government agency personnel to use information technologies and systems more productively. Services include the development, delivery, and/or coordination of training courses and materials that address specific agency needs. Possess thorough knowledge of appropriate hardware and software (ex. - PCs, Microsoft (MS) Windows, MS Office, and applications such as from SAP and Peoplesoft). Understand computer functions and related technical terminology and how they are applied in everyday business situations. Possess exceptional interpersonal skills and superior oral and written communication skills.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
● Active Secret Clearance
● Experience developing technical training is required
BWM Outcomes, LLC (BWM) — is a wholly owned, private company established in 2014 with a vision to deliver exceptional support solutions that are innovative, mission-focused and value added to government, law enforcement and business enterprises across a wide spectrum of Cyber Security and Intelligence activities. BWM is a woman owned small business (WOSB), an economically disadvantaged woman owned small business (EDWOSB) and a veteran owned small business (VOSB) company and SDVOSB-certified. We are an EEO/M/F/D/V Employer. Check us out at www.bwmoutcomes.com.