The purpose of this task is to provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to support the RCC-C
* Works with customers analyzing, troubleshooting and isolating network protocol issues, and hardware and software problems using various network tools. To include but is not limited to, the build, configuration, full end-to-end traffic analysis, migration and deployment of Blue Coat Proxy devices in support of the CONUS Army Network Theatre. * Provide recommendations to customers for rapid restoration of services. * Administrator should have an understanding of the Transmission Control Protocol/Internet Protocol (TCP/IP) and the IP address scheme. * Understand Secure Socket Layer (SSL) protocol. Be able to provide written and oral communication within a team structure and operate as an individual under some supervision. * Perform Log analysis, DNS entry coordination, ACL management and multi-system configuration control as required work within a team structure. * Research and identify means for detection of malicious activity toward Army web resources.
* HS +4 years' experience, or AA/AS +2 or BA/BS +2 * To include experience in Proxy Administration * Blue Coat CA or Red Hat CSA or equivalent w/in 180 days of hire IAT II (1 of the following: GSEC, Security+, SCNP, SSCP) at hire * CEH within 60 days of hire * TCP/IP network protocol concepts * Knowledge of networking concepts across the LAN/WAN * Knowledge of Linux/UNIX family operating systems * Strong IT Knowledge focused on proxy and web communication * Hands-on experience supporting multi-platform OS environment * Ability to work an on-call rotation, overtime, holidays, and weekends as assigned by applicant's supervisor * Create and update technical documentation of process and procedures as necessary * Establish and maintain cooperative working relationships with customers * Must be able to work both independently and as a member of a team to set priorities and organize work to meet deadlines * Communicate effectively in both oral and written forms with customers and office staff
* Packet capture analysis * Perform Log analysis * Web Server administration such as IIS and or Apache * Knowledge in shell scripting, pearl, html, java, etc.. * Blue Coat or similar proxy knowledge such as F5 systems
*****THIS POSITION IS CONTINGENT UPON AWARDING OF A GOVERNMENT CONTRACT*****
About the company:
As a Service Disabled, Veteran Owned Small Business (SDVOSB) we are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services.
Guiding Principles o Satisfy the customer - "Exceed expectations" o Set the Example - "Be out front" o Be Responsive - "Timing is everything" o Persevere - "Find a way"
PTP offers a comprehensive benefits program:
o Medical insurance o Dental insurance o Vision insurance o Supplemental benefits (Short Term Disability, Cancer & Accident). o Employer-sponsored Basic Life & AD&D Insurance o Employer-sponsored Long Term Disability o 401(k)
Holidays and Annual Leave o 10 Paid Holidays o 120 hours PTO accrual