Job Details

NetScaler Systems Administrator


Chenega Corp


Dulles, VA 20101

Summary: The role of the Systems Administrator (NetScaler) - Journeyman will support all operation aspects of the NetScaler environment to include event management, system upgrades, incident management, and day-to-day Operations & Sustainment of the enterprise NetScaler environment. The Systems Administrator (NetScaler) - Journeyman will also be responsible for assisting in the implementation of patches into the Production environment. The Systems Administrator (NetScaler) - Journeyman will work hand-in-hand with System Administrators, Test/Lab Engineers, and Engineering in all things respective of the NetScaler environment. This position will report to the O&S Support Manager.

Essential Duties and Responsibilities: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position) .
• Tier II – III O&S responsibility of the Production NetScaler Environment including maintaining configuration and recovery documentation for designated systems
• Serve as the initial escalation point for NetScaler issues related to the Desktop Initiative Solution
• Provide updates and maintenance of the NetScaler, XenDesktop, and VDI (virtualized desktop infrastructure) solutions
• Monitor, evaluate and remediate any health concerns within the NetScaler environment
• Maintain documentation of all processes associated with administration of the CITRIX NetScaler solution
• Support compliance with policies and procedures including DoD STIG requirements
• Support problem and error condition resolution
• Perform other related duties as required

Non-Essential Duties:
• Other duties as assigned

Supervisory Responsibilities:

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
• Bachelor's Degree and 4 years work experience or equivalent experience
• A combination of 8+ years of O&S system administration experience in the following areas:
- Citrix XenDesktop
- Citrix XenApp
- Citrix Provisioning Services
- Citrix NetScaler
- Citrix Xenserver
- VMware vSphere
- Microsoft Server (2012 R2 experience preferred)
- Microsoft Windows 7 & 10
- SQL Server 2012 & 2014 (2014 experience preferred)
• 8570 compliant certification (Within 90 days of hire)
• TS/SCI w/CI Poly required

Knowledge, Skills and Abilities:
• Flexibility is a must and after hours on-call may occur
• Citrix Certified Associate – Networking CCA - N
• Power Shell Scripting
• VDI (virtualized desktop infrastructure) Environment
• CITRIX Xen Desktop 7.x
Post Date:
Minimum Clearance:
Top Secret/SCI
Minimum Experience Required:
5+ yrs experience
Job Category:
IT - Support
Group ID: