Job Details

Program Analyst - Operational and Strategic Support


TechOp Solutions International Inc


Washington, DC 20001



  • Develop and execute standard operating procedures (SOP) that ensure active and up-to-date inventories of mobile devices and wireless contracts
  • Develop and execute auditing SOPs for each wireless service provider
  • Analyze audit data to provide Office of Field Operations (OFO) leadership with reports that, among other things, identify “over-use”, “under use”, and “zero use”
  • Engagement relevant personnel to use audit reports to inform current and future wireless service acquisitions
  • Serve as OFO’s business analyst supporting the agency’s development of role specific mobile applications
  • Provide surge support to OFO’s mobile program provisioning efforts, basic helpdesk support, and other program management related activities (e.g., deployment support)


  • Bachelor degree required
  • Applicants must have a completed NACLC investigation and need to meet all DHS CBP eligibility requirements
  • Proficient in Microsoft Excel (required) and Access (preferred)
  • At least 3 years of project/program management experience
  • Experience in government mobile device and wireless programs is a plus
  • Experience in developing and executing audits procedures is plus
  • Exposure to mobile device provisioning, application development, and technical support is plus
Post Date:
Minimum Clearance:
Dept of Homeland Security
No Preference
No Traveling
Job Category:
Project/Program Management
Unspecified annual salary
Unspecified hourly wage
Group ID: