System Administrator, Level 2

Who are we?

Independent Software is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems.  We bring together world class engineers with proven engineering best practices, domain expertise, commercial technologies, and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives.

Why Independent Software?

We are focused on continual learning and evolution.  We don’t do things because “that’s the way we’ve always done things”; we listen to our employees and adapt to the changing marketplace.  We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer’s mission.

We’ve been profitable year after year.  We’re always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do.  We focus on recruiting talented people, treating them right, and then allowing them to do what they do best.  No red tape.  No micromanagement.  Smart people want to work with smart people, and we love people who are passionate about what they do and finding ways to do it better.

Top Reasons to Work at Independent Software:

• 
  Great people deserve even better benefits, from comprehensive healthcare coverage and generous leave time to discounts with all our vendors.
  
• 
  You are not just a job title. That's why we tip the work-life balance scale in your favor. It's not about being billable, it's about being valuable.
  
• 
  Whether you're working on-site or in our offices, your role at Independent Software is just as critical to our success as your coworker's.
  
• 
  We're constantly researching and implementing the latest technology, so you've always got the right tools at your disposal.
  
• 
  As we've grown, we've retained that small company feel. When we say we have an open-door policy, we actually mean it.
  
• 
  Independent Software is comprised of wonderfully generous folks. We believe in supporting the causes our employees care about. Bring us an opportunity to help and we'll listen.
  
• 
  Teamwork got us where we are today. Our collaborative environment allows you to maximize your true potential.
  
• 
  The work we do is exciting, critical stuff. No matter your role at Independent Software, you're helping us keep the nation safe and secure.
  
• 
  We have a history of great achievement, and, with each year, our company gets even bigger and better. As we grow, so does the opportunity for our employees.
  
• 
  We host a variety of fun employee and family events throughout the year to say thanks for all that you do to make Independent Software a technology leader as well as a phenomenal place to work.
  

Benefits:

• 
  Competitive salary
  
• 
  Company Sponsored Health, Dental, and Vision Insurance plans
  
• 
  Company Paid Long Term Disability, Short Term Disability and Life Insurance
  
• 
  Employee Assistance Program
  
• 
  Your retirement plan is an important benefit you shouldn’t overlook. We offer a 401(k) Profit Sharing Plan and Trust that offers a powerful way to enhance your long-term financial well-being by investing in yourself. We offer immediate eligibility and company matching.
  
• 
  A generous Paid Time Off and Holiday package
  
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  Paid training! We encourage all employees to seek out training opportunities like conferences, certification courses and seminars.
  
• 
  We truly believe the right work-life balance can exist, and it's here at Independent Software. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you're at your best the next time you walk through our doors. We do all we can to assure that happens every day.
   
  Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

System Administrator, Level 2

Annapolis Junction, MD

Full Time

System Administrator

Mid Level

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What You Will Do:

As a System Administrator Level 2 at Independent Software, you will provide support for the implementation, troubleshooting, and maintenance of mission-critical Information Technology (IT) systems supporting national defense and intelligence operations. You will support day-to-day IT operations across client/server systems, storage, network infrastructure, and enterprise platforms while ensuring system reliability, integrity, and compliance.

In this role, you will provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, assisting with system monitoring, troubleshooting, patching, automation, and operational support activities across Linux and Windows environments. You will work alongside engineering and operations teams to maintain secure and resilient enterprise systems while supporting users and mission stakeholders.

Key Responsibilities:
 

• Provide Tier 1 and Tier 2 support for troubleshooting, maintenance, and operational support of IT systems and infrastructure
• Support day-to-day operations, monitoring, and problem resolution for client/server, storage, network, and virtualized environments
• Configure, administer, and maintain Linux (CentOS/RHEL) and Windows operating systems
• Install, load, troubleshoot, and maintain operating system software and system enhancements to improve reliability and performance
• Perform system patching, vulnerability remediation, and support compliance activities including IAVA reporting
• Support infrastructure monitoring and cyber hygiene activities using tools such as Nessus, SecurityCenter, UAM, Trellis, and related STE toolsets
• Write and maintain shell scripts and Ansible playbooks to support automation, configuration management, and operational efficiency
• Support PKI-related activities including certificate installation, renewal, and maintenance
• Build, configure, maintain, and troubleshoot virtual machines and enterprise infrastructure components
• Support Git repositories, configuration tracking, and system documentation efforts including SOPs and Confluence updates
• Provide support for dispatch systems, hardware troubleshooting, escalation activities, and communication with agency stakeholders and internal customers
• Troubleshoot network components and support operating system enhancements to improve system performance and reliability

Required Skills and Qualifications:
 

• Strong knowledge of Linux system administration, particularly RHEL/CentOS environments
• Experience supporting Windows and UNIX/Linux operating systems in enterprise environments
• Experience supporting virtual machines, storage infrastructure, system monitoring, and performance tuning
• Familiarity with shell scripting, Ansible, Git, automated patching, and configuration managementExperience reviewing vulnerability reports and implementing remediation/compliance solutions
• Familiarity with Nessus, UAM, Trellis, Biscotti, LatteArt, and related STE toolsets
• Strong troubleshooting, diagnostic, and problem-resolution skills
• Ability to communicate technical issues effectively to management, users, and support teams
• Experience documenting technical procedures, workflows, and operational support activities

Education and Experience:
 

• Bachelor’s degree in a technical discipline from an accredited college or university plus eight (8) years of systems administration experience
•  In lieu of a degree, four (4) additional years of systems administration experience may be substituted

Certifications: 
 

• DoD 8570 IAT Level I or higher (e.g., Security+ CE) is required

Clearance Requirement:
 

• Must possess an active TS SCI with appropriate Polygraph to be considered for this role

Why Choose Independent Software:

At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.

When you join us, you will:

• Support critical national security missions that matter
• Be part of a close-knit, employee-first culture where your voice is heard
• Expand your skills through ongoing training, mentorship, and career development
• Enjoy competitive compensation, generous benefits, and work-life balance

Ready to take the next step in your career? Join us and be part of something bigger.

Apply today.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  

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