Engagement Coordinator

Position Overview

Creek Technologies is seeking an Engagement Coordinator to support the Center for Homeland Defense and Security (CHDS) at the Naval Postgraduate School. This position supports CHDS's Strategic Communications team by developing social media content, managing digital channels, and executing audience engagement strategies that increase awareness of CHDS programs and strengthen connections across the homeland security enterprise.

The ideal candidate is a strong communicator with experience creating content for professional audiences and engaging stakeholders across government, public safety, military, emergency management, or related sectors.

Key Responsibilities

Content Development & Social Media Management

• Develop and manage content calendars across LinkedIn, Facebook, YouTube, and other digital platforms.
• Create and publish engaging content, including social posts, graphics, videos, alumni features, and program highlights.
• Repurpose existing CHDS content, including research, publications, events, and faculty insights, into social media-ready formats.
• Maintain a consistent brand voice and messaging strategy across all channels.
• Coordinate and support the production of digital content and multimedia campaigns.

Audience Engagement & Outreach

• Develop targeted outreach strategies for homeland security professionals, including law enforcement, fire service, emergency management, public health, military, and government audiences.
• Monitor industry trends, emerging issues, and relevant discussions to identify content opportunities.
• Engage with professional associations, partner organizations, and online communities to expand CHDS visibility.
• Support recruitment, program awareness, and alumni engagement initiatives through targeted digital communications.

Community Management & Analytics

• Manage day-to-day engagement across social media platforms, including responding to comments and fostering audience interaction.
• Highlight alumni achievements, research, and organizational impact stories.
• Track platform performance and prepare regular reports on audience growth, engagement, and campaign effectiveness.
• Use analytics and industry best practices to optimize content strategy and audience reach.

Required Qualifications

• Bachelor's degree in Communications, Marketing, Public Relations, Journalism, or a related field, or equivalent experience.
• 3-5 years of experience in social media management, digital communications, marketing, or community engagement.
• Experience creating content for professional, government, educational, public safety, or military audiences.
• Strong writing, editing, and storytelling skills.
• Experience managing LinkedIn, Facebook, YouTube, and other organizational social media platforms.
• Proficiency with social media management and analytics tools, including Hootsuite, Sprout Social, Meta Business Suite, or similar platforms.
• Ability to manage multiple priorities and work independently in a fast-paced environment.

Preferred Qualifications

• Familiarity with homeland security, emergency management, public safety, military, or government organizations.
• Experience supporting higher education, professional development, or workforce development programs.
• Experience with Canva, Adobe Creative Suite, or other graphic design tools.
• Knowledge of audience segmentation, digital marketing, and social media analytics.

Clearance Requirement

• No clearance required.

Travel

• Occasional travel may be required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodation during the interview process.

Creek Technologies Company is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. Creek Technologies considers all applicants for employment without regard to race, color, sex, sexual orientation, gender, gender identity, age, religion, nation origin, pregnancy, child or spousal support withholding, disability, marital status, genetic information, citizenship/immigration status, military/veteran status, or any other status protected by federal, state, or local law. Creek Technologies makes hiring decisions based solely on qualifications, merits and business needs at the time. Upon request, Creek Technologies will reasonably accommodate applicants with a disability who need accommodation during the application process, unless accommodation creates an undue hardship for the company.