Posted today
Unspecified
Early Career (2+ yrs experience)
$55,000 - $80,000
No Traveling
IT - Support
Beaufort, SC (On-Site/Office)
CGI is looking for a highly motivated, process-oriented AIT Hardware Support Specialist to join the CGI Team in Beaufort, SC. The AIT Hardware Support Specialist will configure, install, maintain and operate Automated Information Technology devices in support of an automated inventory capture and reporting system. Devices will include but are not limited to pRFID readers and antennas, tablet computers, barcode scanners, raspberry PI's and pRFID printers. This list will grow as new technologies are integrated into the platform.
This position is located onsite Monday - Friday in Beaufort, SC.
$60-80k
. Work with inventory specialist to understand their current business processes.
. Troubleshoot network devices and escalate issues to networking or development teams when needed.
. Communicate with development teams in order to increase product quality.
. Troubleshoot printers and label makers.
. Assists users via phone and field support in a wide range of device issues
. Setup, maintain, test, install, and repair tablets, laptops, mobile devices, networks, and related equipment.
. Support a wide range of hardware and software systems, desktops, peripherals.
. Troubleshoot and resolve complex IT problems using Service Desk best practices.
. Collaborate with peers to solve complex business problems, deliver value, and recommend improvements.
. Tracks trends and recommends corrective actions.
. Manage hardware inventory and equipment.
Required qualifications to be successful in this role
. Security+ certification.
. 3 Years of Relevant Experience
. This position requires a SECRET clearance US Citizenship is a MUST.
. Associate's degree or higher
. Customer-facing support skills
. Multi-task oriented, calm, polite, clear, articulate, positive, and friendly
. Must be able to organize and manage workload efficiently and prioritize projects with minimal supervision
. Good analytical skills and an aptitude for creative problem solving.
. Excellent trouble shooting ability.
. Proven tech-savvy skills with working knowledge of mobile device products.
. Works well with a team.
. Able to lift over 50 lbs.
. Able to stand/walk in excess of 4 hours at a time
Desired qualifications/non-essential skills required:
. CompTIA A+ Certification
. Cisco Certification Network Associate (CCNA)
This position is located onsite Monday - Friday in Beaufort, SC.
$60-80k
. Work with inventory specialist to understand their current business processes.
. Troubleshoot network devices and escalate issues to networking or development teams when needed.
. Communicate with development teams in order to increase product quality.
. Troubleshoot printers and label makers.
. Assists users via phone and field support in a wide range of device issues
. Setup, maintain, test, install, and repair tablets, laptops, mobile devices, networks, and related equipment.
. Support a wide range of hardware and software systems, desktops, peripherals.
. Troubleshoot and resolve complex IT problems using Service Desk best practices.
. Collaborate with peers to solve complex business problems, deliver value, and recommend improvements.
. Tracks trends and recommends corrective actions.
. Manage hardware inventory and equipment.
Required qualifications to be successful in this role
. Security+ certification.
. 3 Years of Relevant Experience
. This position requires a SECRET clearance US Citizenship is a MUST.
. Associate's degree or higher
. Customer-facing support skills
. Multi-task oriented, calm, polite, clear, articulate, positive, and friendly
. Must be able to organize and manage workload efficiently and prioritize projects with minimal supervision
. Good analytical skills and an aptitude for creative problem solving.
. Excellent trouble shooting ability.
. Proven tech-savvy skills with working knowledge of mobile device products.
. Works well with a team.
. Able to lift over 50 lbs.
. Able to stand/walk in excess of 4 hours at a time
Desired qualifications/non-essential skills required:
. CompTIA A+ Certification
. Cisco Certification Network Associate (CCNA)
group id: 10115792
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