Education Technology and Instructional Specialist (ETIS)

Overview

Spathe is currently seeking an Education Technology and Instructional Specialist (ETIS) to join our team in support of the Joint Special Operations University (JSOU) mission for the United States Special Operations Command (USSOCOM) .

Spathe Systems is a rapidly growing SOF-led, 8(a) defense contractor headquartered in Tampa, FL, with offices in Fayetteville, NC, and strategic partner locations in Virginia Beach and Coronado. As a small business with a tight-knit team feel, Spathe empowers its employees to solve problems and make decisions.

Responsibilities

Clearance: Secret

Job Description:

SPATHE is looking for a qualified person to support our multi-year contract with the Joint Special Operations University (JSOU) mission in support of USSOCOM. The ETIS plays a key role in enhancing technology-based teaching and learning, supporting innovative course design, and managing digital learning tools and content. Working closely with faculty, staff, and technical teams, the ETIS supports the full course development cycle-whether in-person, online, or hybrid-from setting up enrollment and organizing content to system monitoring, quality assurance, and data analysis. This work ensures that technology solutions for learning are effective, accessible, and continuously improved.

The ETIS will perform a combination of course development, content management, system administration, user support, and continuous improvement tasks, accounting for 100% of the workload.

Key responsibilities include:

• Design and develop courseware-including videos, podcasts, interactive modules, and other digital content-in collaboration with faculty.
• Translate instructional goals into effective course structures and advise on integrating technology to support learning outcomes.
• Format and convert course content into compatible formats (e.g., SCORM, HTML, PDF) optimized for both desktop and mobile platforms.
• Upload, organize, tag, and publish course materials in the JSOU eCampus system; notify course directors upon release.
• Review and audit course content for accuracy, usability, accessibility, and formatting; conduct link testing and media playback checks.
• Support course review preparations, including Education Review Boards (ERBs) and Department Review Boards (DRBs).
• Coordinate and manage pilot launches; gather feedback, resolve issues, and implement course revisions.
• Configure course schedules, enrollment settings, and student rosters; assist with registration and resolve access or login issues.
• Manage user accounts and roles in the eCampus platform, including creation, updates, deactivation, and permissions oversight.
• Monitor system performance, apply routine software updates and patches, and coordinate backups with IT support.
• Report and assist in restoring service outages; identify and resolve system and course-related technical issues.
• Provide Tier 1 support for users experiencing system, access, or functionality issues; escalate unresolved problems as needed.
• Maintain secure handling of student and faculty data; archive, back up, or remove content as directed.
• Implement cybersecurity measures; conduct system audits and risk assessments to ensure compliance and data integrity.
• Track and analyze course engagement and system usage; generate reports and present findings in accessible visual formats.
• Facilitate communication between faculty, instructional design, IT, and student services, lead planning and onboarding sessions.
• Deliver faculty training and support professional development in educational technology tools and systems.
• Collect and analyze user feedback to inform ongoing platforms and support improvements.
• Research and recommend emerging technologies that align with JSOU's instructional goals, design and test pilot programs and upgrades.

Qualifications

Required Qualifications:

• Bachelor's degree (BA/BS) in instructional design, educational technology, or a related field OR Four (4) years of experience in instructional design, focusing on content analysis, design, or development
• Plus at least 4 + years of experience working with:
  • Course authoring tools (e.g., Adobe Captivate, Articulate Storyline), Adobe Creative Cloud, and Microsoft Office.
  • Applying the Instructional Systems Design (ISD) model to in-person and distance learning courses.
  • Managing enrollment and attendance records.
  • Using SharePoint and Student Information Management Systems.
  • Supporting military training and education systems.

Clearance Required:

• SECRET level clearance is required.

Work Location:

• One location - JSOU Campus, MacDill AFB, FL

Schedule:

• 0800-1700 Mon-Fri adjusted hours as needed.

Travel:

• Travel is required to various CONUS and OCONUS locations, including hazardous sites. The Contractor shall travel as initiated by written tasking.

Benefits:

• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• 11 paid holidays per year

Position ID: MJ112ETI