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Financial Management Help Desk Analyst

Frontec Financial

Posted today
Secret
Early Career (2+ yrs experience)
Unspecified
Occasional travel
Finance

• Conduct P2P and G-Invoicing analysis, troubleshooting, and transaction processing within the Defense Agencies Initiative (DAI) Financial Management System.
• Support agency users by addressing system issues in the P2P area, logging tickets, and troubleshooting problems through resolution.
• Escalate complex P2P issues to senior staff and subject matter experts (SMEs) as needed to ensure timely and accurate problem resolution.
• Assess and diagnose P2P issues; perform root cause analysis and ensure compliance with established procedures.
• Draft and maintain process documentation, standard operating procedures (SOPs), and knowledge articles.
• Participate in user acceptance testing (UAT) and evaluation of new financial management system capabilities.
group id: 90940269
N
Name HiddenBusiness Operations Manager

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Job Category
Finance
Clearance Level
Secret