Threat Response Engineer

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate-we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.

We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

The Red Canary Threat Response Engineering team is on the front lines, acting as the virtual boots on the ground for our customers to respond to and remediate threats. You will drive investigations using Endpoint Detection and Response (EDR) and Identity telemetry to perform behavioral analysis and threat hunting while leveraging the Red Canary platform to take immediate action. We aim to maximize efficiency and minimize customer vulnerability by finding innovative uses for existing tools and developing new ones. Our team provides customers with the confidence that any compromises will be fully remediated, allowing them to remain focused on their core business operations.

We're looking for an experienced Threat Response Engineer to join our Active Remediation team. Reporting to the Senior Manager, Threat Response Engineering, you'll be responsible for:

• Performing investigations into detected threats and using customers' security products to analyze, contain, and remediate threats in their environments
• Providing customers with thorough reports of the actions taken to ensure they understand what you did to clean up their environment and protect them from further damage
• Identifying effective response strategies to further enhance Red Canary's customers' security posture
• Actively engaging and collaborating with the Detection Engineering, Threat Hunting, Intel, and Product Management teams to develop new ways of performing timely remediation of identified threats
• Effectively working in a fast-paced, operational environment and successfully prioritizing important tasks
• Participating in an on-call rotation to provide 24x7 remediation

What We're Looking for (Minimum Qualifications)

• Possesses strong analytical and problem-solving skills, demonstrated through experience in responding to security events and threats
• Experience with Endpoint Detection and Response (EDR) products including CrowdStrike, Microsoft Defender for Endpoint, SentinelOne, Palo Alto Cortex, or CarbonBlack
• Experience with or familiarity with Identity security products
• Understanding the fundamentals of internal system functionality of Windows and MacOS operating systems
• Professional and articulate with excellent written and verbal communication skills

What Will Make You Stand Out (Preferred Qualifications)

• Experience with security operations, enterprise technology, network controls and protocols
• Skilled and interested in developing operational efficiencies via technology or process improvement
• Deep interest in understanding and staying current with the latest adversary tactics and techniques

#LI-DB1

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Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$101,500 - $125,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits .

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.