Network Field Technician

The Team and the Role

IND US is a 100% employee-owned, customer-focused government services provider with expertise in Engineering, Information Technology, Cybersecurity, Program/Financial Management, Logistics, and Data Analytics. At IND US , we believe in the value of the IND US team. Together we deliver exceptional customer service, foster a growth and support-centered work environment, and focus on how we can give back to the communities that we serve. Empowering our employees starts on day one and creates an environment full of innovation and promise. By offering mentorship and robust Training and Development opportunities, IND US continues its pursuit to be the Employer of Choice.

Reporting to the Program Manager, the Network Field Technician supports shipboard operations and maintenance for SURTASS mission equipment, troubleshooting and repairing systems, supporting logistics, and ensuring compliance with Navy maintenance and reporting standards. Operating aboard SURTASS vessels during extended deployments, the role maximizes system readiness, supports Fleet commanders, and ensures self-sufficient, continuous maritime surveillance operation

This is a contingent position. Qualified applicants may work from anywhere within the continental United States. However, candidates must be able to travel and participate in extended underway periods of up to 180 days as required.

The pay range for the position will be provided at the time the position is no longer contingent.

What You'll Do

• Stand watch in the SURTASS Operations Center to operate, maintain, troubleshoot, and repair mission equipment.
• Keep accurate logs, records, and monitor/send Naval Message Traffic.
• Perform preventive and corrective maintenance on all mission equipment following procedures and manuals.
• Log maintenance issues using the WILD trouble ticket system, including labor, parts, and external support used.
• Maintain and update inventory of parts and supplies, ensuring accuracy and minimizing discrepancies.
• Operate and maintain shipboard test equipment, coordinating calibration and maintenance with the Product Support Facility.
• Maintain a technical library onboard to support all mission equipment.
• Submit required reports following the Statement of Work, Standard Operating Procedures, and other directives.
• Operate, maintain, troubleshoot, and repair all Command, Control, Communications, Computers, and Intelligence (C4I) systems and networks onboard SURTASS vessels.
• Travel and participate in extended underway periods of up to 180 days as required.
• Bid and proposal support if requested.
• Other duties as assigned.

What We're Looking For

Required Qualifications:

• An active secret clearance is required to be considered for this position.
• Associate's degree in computer science, electronics technology, or a related technical field from an accredited university is required OR must be a graduate of a U.S. Navy electronics "C" school or equivalent civilian electronics technical school. Curriculum must have dealt directly with the operation, maintenance, troubleshooting, and repair of Virtual Machine Computers (VME) computers, digital computers, microprocessors, or peripheral/interface equipment, networks, communication systems, navigation systems, and/or sonar systems.
• At least three (3) years of hands-on experience in the operation, maintenance, troubleshooting, and repair of data networks, digital computers, microprocessors, cloud computing environments, and distributed data systems.
• Demonstrated experience in Radio Frequency (RF) solutions, network security, Quality of Service (QoS), and Voice over Internet Protocol (VOIP) for current and future shipboard networking systems required.
• Must be able to troubleshoot network connectivity issues, repair hardware, and perform daily tasks such as status reports, asset tracking, and generating/resolving trouble tickets.
• Demonstrated experience with updating systems, including operating systems, networking and storage templates, server design, storage allocation, and virtualization.
• Must be able to stage, image, and deploy laptop and desktop machines, as well as migrating data.
• Demonstrated experience in developing network automation solutions and experience with new network technologies including voice, automation, and other network technologies.
• At least two (2) years of combined experience in the management, administration, maintenance, and repair of UNIX/LINUX and Windows based computer networks, including:
  • ISNS, CANES, ADNS, CENTRIXS, and/or SCI Navy systems (or equivalent type network).
  • Windows based network management and administration.
  • Cisco routing and switching, and server and router configuration and management.
  • UNIX/LINUX based processing systems management.
  • Other networking tools, software, and appliances.
• Certifications
  • Must obtain a DoD 8570 IAT Level II certification within 12 months of hire (CompTIA Security +, etc.)
  • Cisco Certified Network Associate (CCNA) or equivalent.
  • Operating System certifications (Configuring Windows 1 (70-697), Configuring Windows Server 12 (70-410), etc.).
• Must possess basic computer literacy and data entry skills.
• Demonstrated proficiency in Microsoft Office applications (to include MS Word, Excel, PowerPoint, etc.).
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Demonstrated problem-solving skills.
• Must possess strong time management skills.
• Must be able to work in a fast-paced, changing, and challenging environment.
• Travel Required ~50% travel required. This role requires the ability to support extended underway periods of up to 180 days as required.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Physical Requirements:

• Must be able to remain seated in a stationary position 50% of the time. Must also be able to alternate between sitting, standing, and walking
• The ability to lift items that may weigh up to 50 pounds.
• May be subject to pre-hire and/or random drug testing.
• The work requires some physical exertion, such as long periods of standing, or recurring and considerable walking, stooping, bending, crouching, and climbing such as performing regular shop activities, inspections, or to observe and study operations in an industrial or comparable work area, or on-board ships, submarines, and/or in weapon facilities.

INDUS is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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