Today
Public Trust
Unspecified
Unspecified
VA (On-Site/Office)
Position Description
Serco is seeking a dynamic and detail-oriented Business Manager to support the Contract Training Solutions II (CTS II) contract within our Program Management Office (PMO). The CTS II program provides vital air traffic control training and support services to the Federal Aviation Administration (FAA), a mission critical to ensuring the safety and efficiency of the National Airspace System.
In this role, you will serve as a key business partner to the Program Manager, providing leadership across financial management, program performance tracking, compliance, staffing, travel coordination, subcontractor oversight, and strategic business operations to support program success. The Business Manager position requires a proactive, detail-oriented professional with strong analytical, communication, and leadership skills, a strong background in program control and business operations within a government contracting environment and thrives in a collaborative, fast-paced setting.
Primary Duties and Responsibilities
Qualifications
Required:
Preferred:
Why Join Serco
At Serco, you'll join a dedicated team that supports vital public service missions across the U.S. We're committed to innovation, collaboration, and excellence in service delivery.
We offer:
Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded or active. Should Serco be awarded the contract and you meet the qualifications, you will be considered in the selection process. Serco Inc. is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice .
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).
To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
Serco is seeking a dynamic and detail-oriented Business Manager to support the Contract Training Solutions II (CTS II) contract within our Program Management Office (PMO). The CTS II program provides vital air traffic control training and support services to the Federal Aviation Administration (FAA), a mission critical to ensuring the safety and efficiency of the National Airspace System.
In this role, you will serve as a key business partner to the Program Manager, providing leadership across financial management, program performance tracking, compliance, staffing, travel coordination, subcontractor oversight, and strategic business operations to support program success. The Business Manager position requires a proactive, detail-oriented professional with strong analytical, communication, and leadership skills, a strong background in program control and business operations within a government contracting environment and thrives in a collaborative, fast-paced setting.
Primary Duties and Responsibilities
- Partner with the Program Manager and PMO leadership to ensure the contract meets financial and operational performance goals.
- Provide comprehensive business and financial management support to the CTS II program, including budgeting, forecasting, cost tracking, and variance analysis.
- Oversee program budgets and financial performance, ensuring accurate planning, reporting, and adherence to cost targets for labor, subcontracting, and materials.
- Prepare and present cost analyses, performance summaries, and financial reports. This includes creating monthly and quarterly reports, conducting program reviews, and delivering contract-related information to PMO leadership and corporate stakeholders.
- Maintain compliance with FAR/AMS, corporate policies, and customer requirements.
- Oversee staffing coordination activities, including approvals of resumes, scheduling and conducting interviews in partnership with Human Resources and program leadership.
- Manage and coordinate employee and candidate travel requests and site visits, ensuring adherence to company policies, cost controls, and program schedules.
- Oversee and manage subcontractor relationships, including onboarding, performance tracking, compliance, and invoice review/approval. Monitor and analyze labor, subcontract, and material costs to ensure adherence to budgets and accurate revenue recognition.
- Serve as the liaison between the PMO and corporate support functions (Finance, HR, Contracts, and Procurement).
- Assist with the design and system administration of the CTS SharePoint site
- Assist with the preparation of staffing plans, workforce forecasts, and utilization reports.
- Support risk and opportunity management processes by identifying financial and operational risks and recommending mitigation strategies.
- Identify, develop, and implement process improvements for financial controls, cost tracking, and performance reporting to support efficiency, accuracy, and compliance throughout business operations.
- Support contract modifications, reviewing and approving purchase requisitions, pricing proposals, and cost estimates in coordination with Contracts, Finance, and Procurement teams.
Qualifications
Required:
- Bachelor's degree in Business Administration, Finance, Accounting, or related field.
- 10+ years of experience in program control, business management, or financial analysis in a government contracting environment.
- Working knowledge of FAR/AMS and government contract types (CPFF, FFP, T&M, IDIQ).
- Proficiency in financial systems such as Deltek Costpoint, Cognos, or similar tools.
- Advanced Microsoft Excel and data analysis skills.
- Strong communication, organizational, and analytical abilities.
- Demonstrated experience managing multiple priorities, meeting deadlines, and supporting cross-functional teams.
Preferred:
- Experience supporting large-scale FAA or Department of Transportation (DOT) contracts.
- Master's degree in Business, Finance, or related discipline, or professional certification (e.g., PMP, CPA, CDFM).
Why Join Serco
At Serco, you'll join a dedicated team that supports vital public service missions across the U.S. We're committed to innovation, collaboration, and excellence in service delivery.
We offer:
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and advancement.
- A culture that values integrity, respect, and accountability.
- The chance to make a meaningful impact by supporting the FAA's mission to ensure safe and efficient air traffic operations.
Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded or active. Should Serco be awarded the contract and you meet the qualifications, you will be considered in the selection process. Serco Inc. is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice .
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan that includes counseling conditions
- Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.
To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
group id: 10118317
