Installation Fleet & Family Readiness Director

Duties

MAJOR DUTIES AND RESPONSIBILITIES

Business management duties comprise 75% of incumbent's time and include but are not limited to:

• Organizes and administers comprehensive QOL and QOS programs for the installation.
• Functions as primary resource manager responsible for optimizing the provision of programs and services, responsible for the financial well-being of FFR programs.
• Develops FFR master plan that addresses overall program scope to include three primary sub-functional program areas: Mission Sustaining Programs, Community Support Activities and Business Activities.
• Provides direct management and supervision of the MWR Program and oversight of all other FFR programs; implements policies and directives from the command and higher headquarters and adapts those policies to meet the needs of the installation.
• Develops operating criteria and techniques for stimulating and maintaining interest in all customer service activity areas.
• Ensures the efficient execution of FFR long-range plans into the installation planning, programming and budget execution process.
• Serves as primary QOL/QOS advisor to the Installation Commanding Officer (CO) for all FFR / N9 matters pertaining to issues such as status/availability of funds, programs, projects, and/or services.
• Plans for and budgets available appropriated (APF), and non-appropriated (NAF) supported funds to optimize revenue while reducing expenses.
• Develops and implements new and advanced business strategies to achieve organizational goals and increase revenue-generating program profitability and effectiveness.
• Coordinates with all Region N9 program managers to facilitate support services, resourcing, (e.g., POM, budget, allocation, and distribution), oversight, inspections, audits and coordinating data calls from higher authority.
• Reviews, designs, and develops program budgets and operational funding requests. Budgets, allocates and monitors funds to accomplish specific program goals and objectives. Defines budget requirements on an annual, quarterly, or monthly basis as required to meet program objectives or to correct deficiencies.
• Prepares and updates a comprehensive out-year budget and capitalization plan for all FFR activities and facilities.
• Identifies and updates facilities' improvement programs (non-appropriated and appropriated) and associated budgets.
• Advocates for projects and ensures familiarity with all steps of the project planning and approval process. Coordinates with Region and installation leadership on developing business case analyses and project justifications.
• Leads planning and implementation of MWR budget.
• Ensures MWR accreditation and program standards are tracked, implemented, and monitored.
• Leads planning for MWR accreditation visits.
• Coordinates details of QOL activities with members of the installation and local civilian community, as appropriate, and attends off-site conferences and meetings.
• Ensures short and long-range financial performance plans are accomplished through regular analysis of financial assets and liabilities. Reviews monthly operating statements and keeps the Regional Program Managers apprised of budget deviations and/or less than satisfactory operating results. Modifies budget plans and implements performance measures to respond to changes in policies, funding level or program requirements.

Supervisory duties comprise 25% of incumbent's time and include but are not limited to:

• Directs work to be accomplished by a workforce of both NAF and APF employees: up to six personnel (NF-4/5 or GS equivalent) from as many functional areas within the FFR Directorate, and up to five personnel (NF-2/3 and crafts/trades) in various classifications (e.g., Recreation Assistants, Recreation Specialists, Maintenance Workers, etc); and acts as a rating official.
• Provides second level supervision for up to 20 NAF and APF employees; and acts as Senior Rating Official for FFR activity managers (CYP, Family and Unaccompanied Housing, Fleet and Family Services and the Galley program) at the installation.
• For installations with military personnel working within FFR programs, may serve as military department head supervising military staff, evaluating performance, and resolving concerns as needed.
• Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
• Conducts annual performance reviews of staff; Participates in section staffing decisions.
• Ensures staff receives proper training to fulfill requirements of their positions.
• Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary; and
• Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understands and adhere to the policy; and ensures treatment of all staff is fair and equitable.

Requirements

Conditions of employment

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• A valid State driver's license is required to operate motor vehicles.
• May be required to pass pre-employment examinations.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
• Selective Service Registration is required for males born after 12/31/1959.
• Requires valid US Passport.
• Position requires eligibility for a secret clearance.
• Executive Personal Financial Disclosure is required.
• Must be a current employee of CNIC to apply.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

5 years of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.

Specialized experience must demonstrate the following:

• Knowledge of Navy QOL and QOS program goals, principles, techniques, and procedures.
• Knowledge of business management practices required to manage QOL and QOS
• activities.
• Knowledge of laws, policies, regulations, and precedents applicable to the administration of Navy
• FFR programs.
• Knowledge of and skill in MWR Program funding and funding processes.
• Knowledge of CNIC's organizational structure, functions, and mission.
• Knowledge of QOL and QOS initiatives to retain or experiment with new theories and
• applications which are responsive to a rapidly changing/operating social environment.
• Knowledge of planning, programming, and budgeting regulations, guidelines, and process.
• Knowledge of Federal financial source management including APF and NAF.
• Knowledge of financial management including budgeting, cost and profitability analysis, internal controls, audit systems, procurement, cost controls, performance tracking and facility
• Knowledge of and ability to conduct/direct program analysis and research efforts.
• Knowledge of and ability to apply quality management concepts.
• Knowledge of and ability to develop comprehensive and integrated strategic and capitalization plans.
• Skill in planning, organizing, and directing QOL and QOS programs.
• Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook).
• Ability to perform the full range of supervisory duties.
• Ability to utilize analysis in developing information to formulate decisions for complex
• management actions.
• Ability to utilize complex information to base decisions that improves the program and
• community.
• Ability to utilize leadership skills to develop and maintain a large workforce into a cohesive
• group committed to quality programs and product delivery to customers.
• Ability to direct solutions to complex short and long-term problems, applying logic and economic factors.
• Ability to communicate effectively orally and in writing with senior leadership, peers, staff and customers.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

RELOCATION AUTHORIZED

• Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is in the Government interest

When you perform a Permanent Change of Station (PCS) with the federal government, the IRS considers the majority of your entitlements to be taxable. The Relocation Income Tax Allowance (RITA) may offset the impact of some of these taxes. For more information go to: https://www.dfas.mil/civilianemployees/civrelo/taxableentitlements.html.
KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

• Males must be registered or exempt from Selective Service.
• Selectee must be determined suitable for federal employment.
• Selectee may be required to successfully complete a probationary period.
• Selectee is required to participate in the direct deposit pay program.
• Social Security Card is required.
• Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment.
• A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at . Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education

This position does not have a positive education requirement.

Additional information

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:

• Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance

Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

This announcement may be used to fill additional vacancies within 90 days of closing date.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.

This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.