Nurse Case Manager

DAWSON is a Native Hawaiian Organization 8(a) small business that brings the Spirit of Aloha to our employees. As part of the DAWSON Ohana, you will be provided a best-in-class benefits program that strives to ensure our great people have peace of mind when it comes to health and wellness. For more information about DAWSON and our benefits programs, please visit www.dawsonohana.com

Key Responsibilities:

• Perform assessment, referral, and case management for adult service member, service members families, and limited services to minors to support the overall psychological health readiness of the force.
• Provide 24/7/365 service to adult service member, service members families, and limited services to minors.
• Provide clinically appropriate behavioral health intake, assessment, screening, re-assessments, profile reviews, calls coordinating service, and referral services. These services shall be conducted in person, telephonically or by email. Behavioral health care/case management shall be conducted only when clinically appropriate.
• Provide clinical case management services, assessment, intervention plan, referral, and monitoring of clinical progress.
• Assess the SM/FM for his/her presenting issues; define an appropriate intervention plan; work with collateral agents (if applicable).
• Conduct follow up with the SM/FM and collateral agents; and consult with the SMs supervisor/commander regarding duty limiting conditions (if applicable).
• Provide the expertise of a behavioral health professional to assist in short term problem resolution (identified as up to three (3) encounters with a clinical psychologist or a psychological health coordinator).
• The psychological health services shall engage in two distinct types of behavioral health consultation with follow on case management when applicable: Clinical consultations to leadership to foster quality care and mission readiness while respecting HIPAA regulations and respective licensing and ethical standards, and Non-clinical consultations on behavioral health and wellness issues including elements of military or civilian life that do not fit into a mental, behavioral, or emotional disorder, problem, concern over all well-being framework.
• Maintain a management reporting system to include a log of all correspondence with service members, patients encounters, and contact with civilian behavioral health, medical, and/or dental referrals, source of referrals, and follow-up activities in the ARNG IT system of record, which include the Medical Readiness Portal (MR Portal), MEDCHART/eCase and the Behavioral Health Reporting Tool within MEDCHART (role based user training will be provided by ARNG and employees of the DoD).
• Shall be available to travel to pre-approved locations including medical readiness events (50 annually), SRPs, state training events, and/or drill assemblies to assist in converting SMs to MRC 1 or 2.

Must possess the following:

• A valid US drivers license.
• Active, unrestricted registered nurse (RN) license from any U.S. jurisdiction
• Able to meet all licensure requirements in AR 40-68, Chapter 4-8
• The ability to obtain and maintain a NACI security clearance.
• Active (unexpired) BLS certification by the American Heart Association
• A minimum of two (2) years experience with knowledge of military culture.
• Knowledge of common assessment tools used by medical/dental professionals to complete evaluations.
• Excellent customer service skills and experience interacting with difficult clientele face to face, via email, and on the telephone.
• Basic skills and knowledge of operating office equipment such as computer, scanner, printer, fax.
• Shall have the ability to work independently without supervision and also as part of a team.
• Personal Computer (PC) proficiency, specifically Microsoft Word, Excel, Outlook, and SharePoint.
• Must submit no less than two professional references with resume.

No personal references shall be accepted .

Preferred Qualifications:

• Technical skills preferred include MEDCHART, Medical Protection System (MEDPROS), MEDPROS Web Data Entry (MWDE), Joint Longitudinal Viewer (JLV), and Medical Operational Data System (MODS).
• Preferred skill to have is working knowledge of the regulations and policies that apply to Individual Medical Readiness (IMR) and deployment

DAWSON is an Equal Opportunity/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

DAWSON offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.

DAWSON gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.