Systems Administrator/Service Desk Specialist

Advance how our customers operate while you advance your career. Join GDIT as a Systems Administrator/Service Desk Specialist and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

MEANINGFUL WORK AND PERSONAL IMPACT
As a Systems Administrator/Service Desk Specialist, the work you'll do at GDIT will be impactful to the mission of U.S. Army Europe. You will play a crucial role in supplying mission command support.

• Supports the installation, configuration and maintenance of servers including physical and virtual environments.
• Collaborates with stakeholders to understand business needs and requirements and provide appropriate solutions.
• Manages the Active Directory, and other core IT services.
• Monitors systems performance and troubleshoots issues to ensure high availability and reliability.
• Performs maintenance such as patch management, updates and backups.
• Plans and executes systems upgrades and hardware/software installations.
• Ensures systems are updated with latest security patches and software updates.
• Implements and maintains security measures to protect systems from unauthorized access and vulnerabilities.
• Conducts security audits and assessments to ensure compliance with organization policies and regulatory requirements.
• Manages and tests backup and recovery procedures to ensure data integrity and availability.
• Develops and maintains disaster recovery plans for critical systems and services.
• Participates in disaster recovery drills and business continuity planning.
• Provides support to end users and other IT staff by resolving hardware, software and system related issues.
• Maintains detailed documentation of system configurations, procedures and changes.
• Creates reports on system performance, security incidents and other key metrics.
• Coordinates with other IT teams to ensure coordinated delivery of IT services.
• May assist in the development of IT policies and procedures.

WHAT YOU'LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Systems Administrator must have:

• Security Clearance Required: Secret Clearance
• Education: Bachelors degree; additional years of experience can be substituted for Degree requirement
• Experience: 5+ years Systems Administrator experience
• Certification: Must possess a DoD 8570 IAT Level II Certification
• Location: Hohenfels Germany
• Must be able to pass German TESA

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

Work Requirements