Enterprise Service Desk Agent - Jr needed for a long-term contract opportunity with SOC's client located in Norfolk, VA - Norfolk Naval Base
Possession of a fully adjudicted or interim DoD Secret Security Clearance is required as a condition for employment.
Top Skills Should You Possess:
* MUST have a current CompTIA A+ce or CompTIA Net+ ce or CompTIA SEC+ ce certifications to be considered for position (Certified in accordance with DoD 8570 Information Assurance Technician (IAT) Level I)
* Under direct supervision, conduct operations in support of the Enterprise Service Desk execute scripts * Answer calls, troubleshoot, resolve and/or escalate technical issues * Open and close tickets, correlate events and incidents for management of Information Technology Services
***The Enterprise Service Desk is a 24x7x365 day operation and candidates must be open to work any shift (including nights, weekends, and holidays) in support of operations***
* Certified in accordance with DoD 8570 Information Assurance Technician (IAT) Level I: CompTIA A+ ce OR Net+ ce
Recruiter: James Kleinmann
SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.