Job Details

Enterprise Service Desk Agent - Jr

for

Yoh

in

Norfolk, VA 23511

(map)
Enterprise Service Desk Agent - Jr needed for a long-term contract opportunity with SOC's client located in Norfolk, VA - Norfolk Naval Base

Possession of a fully adjudicted or interim DoD Secret Security Clearance is required as a condition for employment.



Top Skills Should You Possess:

* MUST have a current CompTIA A+ce or CompTIA Net+ ce or CompTIA SEC+ ce certifications to be considered for position (Certified in accordance with DoD 8570 Information Assurance Technician (IAT) Level I)



Responsibilities:

* Under direct supervision, conduct operations in support of the Enterprise Service Desk execute scripts
* Answer calls, troubleshoot, resolve and/or escalate technical issues
* Open and close tickets, correlate events and incidents for management of Information Technology Services

***The Enterprise Service Desk is a 24x7x365 day operation and candidates must be open to work any shift (including nights, weekends, and holidays) in support of operations***

Qualifications:

* Certified in accordance with DoD 8570 Information Assurance Technician (IAT) Level I: CompTIA A+ ce OR Net+ ce

Recruiter: James Kleinmann

Contact: 571-329-0396

SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.
Post Date:
02/23/2018
Minimum Clearance:
Secret - Enterprise Service Desk Agent - Jr needed for a contract opportunity with SOC's client located in No
Workplace:
On-Site/Office
Travel:
No Traveling
Minimum Experience Required:
<2 yrs experience
Status:
Contractor/Consultant
Job Category:
Business - Support
Compensation:
Unspecified annual salary
$15 - $30 hourly wage
Compensation Comments:
Up to $20.5 per hour + SCA Benefits
Group ID:
cxhlpa