US Army Regional Cyber Center - CONUS (USARCC - C) is searching for the Army's premier VTC technical experts in real-time Internet Protocol (IP) networking services to provide Theater service management, Network Operations (NETOPS), and security of voice, video and UC to support over 900,000 Army CONUS subscribers. They will provision, secure, operate, maintain, troubleshoot, and provide service management of multi-vender IP/VTC/Unified Capabilities (UC) including: Cisco Meeting Server, Cisco Video Communication Server, Cisco Telepresence Management Suite, Polycom RMX, Polycom RealPresence Resource Manager, Polycom Distributed Media Application. These technical experts leverage element management, scheduling, call control, STIG compliance, and performance-monitoring tools to improve VTC services and mitigate information assurance risk.
* Conducts testing of network design and UC architecture * Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, firewalls, hubs, bridges, gatekeepers, gateways, etc. * Evaluates and reports on new communications technologies to enhance capabilities. * Exhibits exceptional ingenuity, creativity, and resourcefulness * Acts independently on technical matters pertaining to assigned field and related disciplines * Recommends technologies to accomplish long-term objectives * Develops concepts, products, or technologies that extend knowledge in fields of expertise * Often instrumental in attracting and obtaining new customer business * Provides technical leadership and mentors team members and STG colleagues * Interacts closely with customer representatives on highly advanced technical issues * Explains and presents high-level technical subjects and processes related to assignments * Independently composes and delivers reports and presentations of the highest professional quality. * Able to work off hours for scheduled maintenance.
* HS +4 or AA/AS +2 or BA/BS + years of technical experience in UC/VoIP * To include 3+ years' senior VoIP experience * IAT II certification (Security+ CE, SSCP, or CCNA-Security) required * CCNA, Acano Certified Engineer or PCVE w/in 180 days of hire * Active Secret security clearance
*****THIS POSITION IS CONTINGENT UPON AWARDING OF A GOVERNMENT CONTRACT*****
About the company:
As a Service Disabled, Veteran Owned Small Business (SDVOSB) we are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services.
Guiding Principles o Satisfy the customer - "Exceed expectations" o Set the Example - "Be out front" o Be Responsive - "Timing is everything" o Persevere - "Find a way"
PTP offers a comprehensive benefits program:
o Medical insurance o Dental insurance o Vision insurance o Supplemental benefits (Short Term Disability, Cancer & Accident). o Employer-sponsored Basic Life & AD&D Insurance o Employer-sponsored Long Term Disability o 401(k)
Holidays and Annual Leave o 10 Paid Holidays o 120 hours PTO accrual