Job Details

Junior Systems Administrator

for

Chenega Corp

in

Springfield, VA 20598

(map)
Summary: The Junior Systems Administrator provides technical assistance and support for Enterprise Watch services.

Essential Duties and Responsibilities: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)
• Monitors operational activities of all cells to maintain centralized situational awareness of the overall health of IT services
• Communicates the status and any incidents or concerns to ESC staff, GDOs and other stakeholders
• Helps coordinate with impacted mission partners and communicates outages and plans for recovery
• Maintains documentation and SOPs
• Trains and provides guidance and direction to less senior Help Desk staff
• Helps provide technical assistance and support for Workflow Management services
• Monitors and supports ticket workflows
• Reviews, assigns, reconciles and supports the management of tickets throughout their lifecycle
• Helps coordinate with IT service providers and communicates outages and plans for recovery
Non-Essential Duties: Other duties as assigned

Supervisory Responsibilities: NONE

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
• High School and 5 years or Bachelor's degree and one year of Help Desk experience
• One or more years of related experience and the
• Experience monitoring and supporting ticket workflows
• Must obtain 8570 Compliance within 3 - 6 months(A+ or Sec+CE)
• TS/SCI required
Knowledge, Skills and Abilities:
• Able to coordinate with impacted mission partners and communication of outages and plans
• Panama-Day shift
• Ability to obtain 8570 Compliance within 3 - 6 months(A+ or Sec+CE)
• Must have
• Able to monitor operational activities of all cells
Post Date:
10/23/2017
Minimum Clearance:
Top Secret/SCI
Workplace:
On-Site/Office
Minimum Experience Required:
<2 yrs experience
Status:
Employee
Job Category:
IT - Support
Group ID:
10125215