Job Details

Information Systems Technician


Apex Systems, Inc.


Aurora, CO 80010

Location: Buckley AFB, CO (Aurora, CO)

Job Description:
Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
Installs and configures applications software and related hardware (such as phones, peripherals, cabling, phone administration, and video and audio�teleconferencing�hardware and�software).
Provides software and system troubleshooting and support.
Provides technical support and training to end-users.
May provide guidance and work leadership to less-experienced technicians.
Maintains current knowledge of relevant technology as assigned.
Participates in special projects as required

Associates Degree in a related technical discipline; or the equivalent combination of education; technical certifications or training; or work experience.

3-5 years of directly related experience supporting information systems operations.

Required Skills:
Ability to troubleshoot issues ranging from physical hardware, to network, to user profiles

�Understanding of remote VoIP administration�
�Experience with conferencing system configurations
�Knowledge of CAT5, CAT6 and copper termination requirements
�Familiarity with telephony test equipment
�Ability to manage and document approved changes to the enterprise�baseline

Must possess appropriate current DoD Information Assurance (IA) Certification to be considered for employment, either CompTIA Security+CE, Systems Security Certified Practitioner (SSCP), OR CCNA-Security. CompTIA Security+ CE is the preferred certification.
As part of your role/function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them.
Please be aware that because of these critical duties, you will be subject to additional IT system monitoring, and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero tolerance policy for security violations.
Because of the sensitive nature of the work being done for this government client, all candidates must hold a TS/SCI and be willing to take and pass a Polygraph if requested.
Post Date:
Minimum Clearance:
Top Secret/SCI - or TS with prior CI POLY within past 7 years
No Traveling
Minimum Experience Required:
<2 yrs experience
Job Category:
IT - Support
Group ID: