Remedy Systems Engineer |
General Dynamics Information Technology
Posted on: 5/14/12 |
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Minimum Security Clearance
Secret Clearance
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Location
Sierra Vista, Arizona 85613 (map)
 Workplace: On-Site/Office
Travel: Not Specified
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Duties include gather Army ITSM and Enterprise Service Help Desk requirements and ensuring the input and provisioning of those requirements in the Army ITSM system. Responsible for the more technical portion of the Remedy module development and/or user requirements development at Army installations. These positions are commonly known by ISEC as the "front end" developers and support personnel. work directly with the Engineering Team to ensure requirements compliance, relay individual DOIM requirements and provide more detailed Remedy and ITSM guidance to the Remedy migrations/training teams.
Requires certification as a BMC Remedy Skilled Professional (RSP) or Remedy Approved Consultant (RAC) BS/BA degree desired.
Requires Over 10 years experience as a Remedy Systems Engineer (SE) involving system implementation and software development tasks to include experience with BMC Remedy ITSM, ITIL, Information Management Systems, Systems integration, field operations, and customer support.
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| The Company |
General Dynamics Information Technology is a top-tier IT integrator that provides information technology, systems engineering and professional services to customers in the defense, intelligence, homeland security, federal civil and commercial sectors. With approximately 17,000 professionals worldwide, the company has the customer knowledge, domain expertise and proven performance to manage large-scale, mission-critical IT programs. General Dynamics Information Technology is an Equal Employment Opportunity and Affirmative Action employer.
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Preferences
5+ yrs experience
Industry Category: Systems Engineer
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