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| Clearance |
| Minimum Security Clearance Requirement: Sensitive Compartmentalized Information (TS/SCI) |
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Job Location |
Geographic Location: Washington, D.C. 20024
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Job Location: On-Site/Office
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Travel Requirement: No Traveling
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| To Apply |
| Apply for Job: There are two steps to apply for this job. First, click here to create a free ClearanceJobs.com account and post your resume. Then, click here to submit your resume via email to this employer. |
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| Telecom / PBX Engineer - Avaya |
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Selected candidate must be proficient in installation and maintenance of Avaya communication systems including TDM based technologies and converged technologies. Provides customer with on-site and remote support regarding Communication Manager S8700 Media Servers; G650 Media Gateways, Modular Messaging voice messaging system support, Avaya provisioning software and IP networking. Ability to diagnose trouble on T-1 circuits; ISDN/PRI, ISDN/BRI, E M TIE, DID. Ability to troubleshoot IP telephony issues. Work with engineers to troubleshoot complex customer issues involving VOIP and other converged technologies. Troubleshoot connectivity issues to peripheral equipment such as VTCs. Works with engineering group in design, planning, layout, and configuration of Avaya communication systems and services. Interface with other vendors ie Carrier Service providers, 3rd party manufacturers. Supports escalations and available to supply status on any open issues. Works with other field personnel in installation, configuration and integration and handles any related technological support from customers. Performs moves, adds and changes for customers. Provides high level of customer service when responding to a customer request or fulfilling project requirements. Ability to work effectively with co-workers and fulfill customer requests. Ability to clearly define and explain technical issues to customer. Will be required to be on call during scheduled period.
The Field Engineer should be certified at a minimum with: At least 5 years experience in telecommunications, LAN switches and related data systems, additional experience with installation and maintenance of Avaya PBX equipment such as IP Office, Definity G3, S8300 and S8700 Servers and Media Gateways, Intuity Audix and Modular Messaging. Ability to communicate effectively (oral and written) and to facilitate effective collaborative problem solving in a complex customer environment. Strong and demonstrated public relations ability, and must be self motivated available to work flexible hours as well as on call. TS/SCI. Willing to learn new technologies and new products
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Preferences |
Career Level: 5+ yrs experience
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Type: Full Time Contractor/Consultant
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Industry/Job Category: Defense Industry
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Compensation |
Total Compensation: $70,000 - $80,000 annual salary.
Contract to Hire-Salary plus Benefits |
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