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Customize Your Resume – Target Job Openings More Effectively
Warren Simons - July 25, 2008
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Effectively targeting a job posting is one of the easiest ways to improve your chances of obtaining an interview. While it sounds like an obvious step, many candidates ignore the most vital information they have - the data listed in a job posting - and submit their resumes without making minor tweaks to customize the documents.

Avoiding a cookie-cutter approach doesn't mean you need to rewrite your resume every time you apply for a job. If you structure your resume properly, you can easily add and remove information that will make customization a snap.

Why customize? Because it demonstrates to an employer that you're applying for this job, not any job. 

First Steps

To begin, make sure that your resume contains a Headline and a Summary of Qualifications. These two sections form the foundation of your customization efforts. By tweaking them, you can keep 95 percent of your resume the same, but still incorporate tailored information where it matters most.

Let's start by reviewing a sample job ad for a Help Desk opening:

Sample Job Ad

XYZ has an immediate opening for our Help Desk.  Friendly attitude and exceptional communication skills are essential.  Duties include answering incoming calls via telephone or email; providing on-site support to 200 employees; assessing and resolving problems; monitoring network performance; alerting manager of emergency issues; and monitoring internal equipment and servers for trouble. Strong knowledge of Cisco routing and experience with network management platforms such as OpenView and IP protocol are a must.

Let's say you're an entry-level IT professional interested in this position. Your resume's current headline is:

Entry-level IT professional with strong academic background

With one minor tweak, you can effectively target the top requirement in the job ad - good communication skills - without losing your academic achievements:

Entry-level IT professional with excellent communication skills
and strong academic background

Soft skills like "communication" and "multi-tasking" are harder to quantify than technical skills, but if they're the first request in the ad, don't underestimate their importance. Soft skills are frequently overlooked on IT resumes, and they might be a hot button: There's no telling what disaster the company just went through with a former employee. 

Real-world experience always trumps academic experience. If you've actually worked on a help desk, mention it in the headline:

IT professional with strong Help Desk experience
and excellent communication skills

Customizing Your Summary of Qualifications

Placed directly below the headline, the Summary of Qualifications consists of four to six bullets that specifically target your key skills, experiences, and intangibles.  As you did with the headline, use the job ad's information to determine what bullets to add, remove, or reorder to demonstrate why you're the best candidate for the opening.

Keeping with the Entry-Level IT example, let's look at a sample Summary of Qualifications:

Summary of Qualifications

  • Proven ability to diagnose, troubleshoot, and resolve technical problems.
  • Exemplary academic record. Graduated with 3.36 G.P.A.
  • Quick learner with strong working knowledge of software, hardware, networking, operating systems, and security applications.
  • Outstanding communication skills; demonstrated background working well with students and co-workers in one-on-one and group settings.
  • Superior analytical and problem-solving abilities, with track record of improving operations.

A revised Summary of Qualifications, which targets our job ad, might read something like this:

Summary of Qualifications

  • Proven ability to diagnose, troubleshoot, and resolve technical problems.
  • Quick learner with strong working knowledge of software, hardware, operating systems, security applications, and networking, including Cisco Routers, OpenView, and IP protocol.
  • Superior analytical and problem-solving abilities, with track record of improving operations.
  • Demonstrated background working well with co-workers in one-on-one and group settings.
  • Team player with outgoing personality.
  • Exemplary academic record. Graduated with 3.36 G.P.A.

Again, these are minor tweaks. But they can make a huge difference in showing an employer you're applying for one job, not 100 jobs.

In an age when you can blast your resume to 1,000 employers or apply for 50 jobs in a night, customization isn't less important - it's more important, especially if you're applying for a position you think you can obtain.  If 20 minutes spent revising your resume can shave months off your job search, it's an excellent investment.

Warren Simons is a freelance writer living in New York City.


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Comments
I think that you should NOT taylor or customize your resume, that's what the cov letter is about, send the SAME resume to compamies, show the TRUE yourself, show the company your essence, not some flashy blabla to get you in
gb (california) on July 10, 2010 at 10:57am

great advice
Evan Forbes (Sandy Hook Connecticut) on January 29, 2009 at 10:07am

Gayle,

To help with building my resume, I look at job descriptions that are already out there to help me with proper structuring of sentences. So for example, if I was looking for a recruiting gig I would build off of of recruiter job description...

"Essential Functions:
1. Assists with the internal and external exempt recruitment and placement activities of the company, including university and college recruiting, masters' level recruitment and at outplacement centers for armed forces officers.
2. Assists with Developing recruitment and placement policies, systems and procedures including strategies and selection techniques. Assists with Reviewing and approving all exempt employment advertisements. Negotiates employment fee structures with major placement agencies.
3. Assists in implementation of affirmative action plans and special recruitment goals and programs as they relate to the hiring of women, minorities, veterans, or individuals with disabilities..."

Obviously, I only put in the experience I actually have, but job description tend to word it better than I can. Hope this helps.
- Jake
Jake Samson (Seattle, WA) on December 17, 2008 at 5:07pm

Yes, this is helpful. Do you have any samples for administrative/finance or human resource positions?
Gayle Coston (Augusta Georgia) on December 17, 2008 at 4:00pm

Do you have examples of a couple current complete resumes that industry is accepting. I am trying to implement your suggestions to enhance my resume. I have only worked 34 years for the government and have never really worked a civilian job before. I am not sure what a civilian resume format looks like. They cann't be the same 3 or 4 pages of detailed information as the governement one's I have.
Thanks for your help.
Anonymous196083 (Littleton Colorado) on September 29, 2008 at 4:53pm

Any help with preparing a job resume is very helpful,
Lisa Lakotich (Germany Ramstein Air Base) on September 19, 2008 at 9:35am

Great information, I believe it will prove helpful
Chris Thibado (Kaneohe, Hawaii) on September 2, 2008 at 5:44pm

That makes sense but this article is very helpful because it shows you exactly how its done. For some time i've been asking people how to customize my resume to fit the position and no did not give me a clear concise way of how to do it.

Thanks!!
Jumaane Benjamin (Portsmouth Virginia) on August 14, 2008 at 9:15am

very useful
Rori D. Wright (Dale City,VA) on August 2, 2008 at 3:42pm

Prefer a job utilizing my 18+ years of experience training the US Army and foreign army the M1A2 and M1A2SEP tanks., working with General Dynamics.
John H Gust (Harker Heights Texas) on August 2, 2008 at 2:15pm

Great advice- very useful
Richard A. Williams (Dayton Ohio) on August 1, 2008 at 10:46am

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